HILTON HONORS ‘POWER UP’ PROMOTION 2021 – FREQUENTLY ASKED QUESTIONS

What is the name of this Hilton Honors™ promotion?

Power Up

 

What is the Promotion Period for the “Power Up” Hilton Honors promotion?

September 7, 2021 through December 31, 2021 (‘Promotion Period’)

 

What is the promotion?

Registered Hilton Honors members will earn Double (2X) Hilton Honors Bonus Points per stay during the Promotion Period or Triple (3X) Hilton Honors Bonus Points per stay during the Promotion Period for using a Hilton Honors Credit Card.

 

Hilton Honors Credit Cards include: Hilton Honors American Express Card, Hilton Honors American Express Surpass® Card, Hilton Honors American Express Aspire Card, Hilton Honors American Express Business Card, Hilton Honors Visa Classic Sumitomo Card, Hilton Honors Visa Gold Sumitomo Card, Hilton Honors Visa Platinum Sumitomo Card, Hilton Honors American Express Premium Card, Hilton Honors Platinum Barclaycard and Hilton Honors Credit Card issued by Deutsche Kreditbank AG.

 

What do “Double Bonus Points” and “Triple Bonus Points” mean?

Registered Hilton Honors members will earn Double Hilton Honors Bonus Points per stay during the Promotion Period or Triple Hilton Honors Bonus Points per stay during the Promotion Period for using a Hilton Honors Credit Card.

"Double Bonus Points" means you will receive a bonus equal to the number of Base Points earned during a stay.

“Triple Bonus Points" means for each dollar spent you will receive a bonus equal to twice the number of Base Points earned during your stay when using your Hilton Honors Credit Card on stays at a property within the Hilton portfolio during the Promotion Period and charges must be applied as part of the room total bill.

 

What is an eligible stay?

An eligible stay is defined in the Hilton Honors Terms & Conditions under Accrual of Points number 3.

 

Do I have to register for this promotion?

Yes. Hilton Honors members must register for the promotion at HiltonHonors.com/PowerUp/gb.

 

I am not a Hilton Honors member; can I participate in this promotion?

You can join the Hilton Honors program for free, register for the promotion and immediately be eligible to participate. Simply visit HiltonHonors.com/PowerUp/gb and follow the steps to join Hilton Honors and register for the promotion simultaneously.

 

What are the Terms and Conditions of the promotion?

To make sure everyone has the most up-to-date Terms and Conditions, we have posted them on the website HiltonHonors.com/PowerUp/gb.

 

Which Hilton Honors brands are participating in the promotion?

All Hilton brands are participating in the promotion.

 

How will the Bonus Points be awarded?

Members will earn Double Hilton Honors Bonus Points per eligible stay or Triple Hilton Honors Bonus Points per eligible stay for using a Hilton Honors Credit Card.

 

Example One: A Diamond member completes one stay at a Hampton. The stay is two nights long and the member spends $100 per night. The member will earn a total of 6,000 Hilton Honors Points with this promotion on his or her stay.

 

  • Base Points Earned (Points you receive during your stay for being a Hilton Honors Member):
    • 10 Points per USD X $100 X 2 Nights = 2,000 Base Points
  • Elite Points Earned (Points you receive during your stay for being a Diamond Status Member):
    • 10 Bonus Points per USD X $100 X 2 Nights = 2,000 Bonus Points
  • Promotion Points Earned (Points you receive during your stay for participating in this promotion):
    • 10 Bonus Points per USD X $100 X 2 Nights = 2,000 Bonus Points

 

Example Two: A Diamond member completes one stay at a Hampton. The stay is two nights long and the member spends $100 per night. The member pays for his or her stay using their Hilton Honors Credit Card. The member will earn a total of 8,000 Hilton Honors Points with this promotion on his or her stay (excluding any additional Points earned through his or her Hilton Honors Credit Card).

 

  • Base Points Earned (Points you receive during your stay for being a Hilton Honors Member):
    • 10 Points per USD X $100 X 2 Nights = 2,000 Base Points
  • Elite Status Bonus Points Earned (Points you receive during your stay for being a Diamond Status Member):
    • 10 Bonus Points per USD X $100 X 2 Nights = 2,000 Bonus Points
  • Promotion Points Earned (Points you receive during your stay for participating in this promotion and using your Hilton Honors Credit Card to pay for your stay):
    • 20 Bonus Points per USD X $100 X 2 Nights = 4,000 Bonus Points*

*Note – Members will see two separate entries of 2,000 Bonus Points for a total of 4,000 Bonus Points.

 

Are all rates included in this promotion?

No. A list of ineligible rates can be found under the Hilton Honors Terms and Conditions: Accrual of Points number 3.

 

If I already have a reservation, is it eligible for the promotion?

Yes, as long as you register for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with eligible nights within the Promotion Period will receive the promotion bonus.

 

If I check-in before September 7, 2021, or check-out after December 31, 2021, do I still earn credit for that stay?

Members checking in before September 7, 2021 will receive credit for their stay if the stay is completed on or after September 7, 2021 and prior to or on December 31, 2021. Members will not receive bonus credit for any stay that is completed after December 31, 2021, even if part of their stay overlaps with the Promotion Period.

 

Will I receive Bonus Points with the “Power Up” promotion for any stays within the Promotion Period that I completed PRIOR to registering for the promotion?

No. Only members registered prior to check-out will receive Bonus Points with the “Power Up” promotion for stays within the Promotion Period.

 

When will the Bonus Points post to my Hilton Honors account?

Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your Hilton Honors account.

 

Will I earn Bonus Points on Reward Stays with the “Power Up” promotion?

Yes, as long as a member earned Base Points as part of the Reward Stay members will earn Bonus Points based on their number of Base Points earned.

 

If I apply for a Hilton Honors Credit Card after I register for the “Power Up” promotion, will I get Triple Hilton Honors Bonus Points for my next stay?

If you register for the promotion and become a card member prior to check-out and use your Hilton Honors Credit Card to pay for the stay, you will earn Triple Hilton Honors Bonus Points.

 

Can I register for other promotions if I register for this promotion?

Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.

 

Whom may I contact if I have more questions?

If you have more questions about the “Power Up” promotion, please feel free to contact us at 800-548-8690. Outside the United States and Canada, please dial + 800 44 45 86 67.